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JAC FAQs
General Information:
| Question |
Answer |
| What can I find on JAC? |
- Access to over 145,000 titles including treatises, law journals, reviews, and newsletters in a variety of media.
- Over 25,000 links to full text documents.
- Circulation status of volumes (Just Arrived, Available, Recently Returned, Due 01-30-03 or No Loan).
- Status of publication updates (supplements, releases).
- Information on new titles ordered from publishers. These items have their call number listed as On Order.
- Links to Internet resources and full text of law reviews via subscriptions to Legal Periodical databases.
- Monthly list of newly acquired titles listed on our New Acquisitions page or available via RSS feeds.
- Easy browsing of special collections (Internet Books/Videos, and Titles with Computer Disks/CD-ROMs).
- And much more ...
|
| What won't I find on JAC? |
- Titles or authors of journal articles
- Citations to case law, statutes or regulations
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| The book I need is checked out, what should I do to obtain it? |
Contact our Circulation Team (215.574.1500) to place a hold on the item. You will be contacted when the book is available.
|
| How can I see what records I have saved? |
After saving records (page at a time) that interest you, click on the "View Saved" button. |
| How can I tell when an item was last updated? |
Library holdings information is available on JAC for all titles that are updated by advance sheets, pocket parts, loose-leaf filings, etc. If supplementation is received for the title selected, a box display will appear in the middle of the screen listing the most recent issue. |
| How do I find current publisher information? |
Publisher data in JAC' bibliographic description does not reflect dynamic changes in the Legal Publishing Industry. For information on current publisher contact Information & Research, 215.574.1505 or Acquisitions: 215.574.7950. |
| JAC indicates the book is in Closed Stacks or Concourse@Jenkins; what does this mean? |
Books in Closed Stacks or the Concourse@Jenkins have generally been superseded by newer editions. Ask staff to retrieve books from these areas. |
| What if the item I need isn't listed in JAC? |
Try searching other library catalogs or let our Document Delivery department find the resource you need.
|
| Why are there not more resources listed as "On Order"? |
The majority of the titles in the library are on standing order. This means, if we already have an earlier edition of a publication, the publisher will automatically send us the next edition. Items listed as "On Order" are new publications that the library has never had before.
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| What does it mean when I see "Link to" on a record? |
JAC provides Jenkins patrons with 24/7 access to full text versions of cataloged resources. All users can find online versions of everything from administrative codes to court rules and congressional hearings. In addition to those resources, Jenkins members can access any of our Member Online Services right from their desktop. For a complete list of full-text resources, browse our Online Versions of Publications.
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| Can I submit comments about JAC? |
Yes, submit feedback via our Suggestions form.
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| Can I recommend a purchase for Jenkins' collection? |
Recommend titles to Jenkins by filling out our Suggest a Title form.
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| I would like to export records to RefWorks, but I do not see this option in JAC what should I do? |
RefWorks is capable of importing and using text files in EndNote format. For more information, refer to the tutorials on the RefWorks website.
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| Who should I contact if I need more assistance? |
For more information or search assistance, please email Information & Research Services, or call 215.574.1505. |
Searching:
| Question |
Answer |
| How do I perform searches on JAC? |
- Choose to search by Title, Keyword, Subject, Author, Call Number, or ISSN/ISBN.
- Type your query in the search box and click Search.
- Click on an item to see the full bibliographic record.
You may also wish to review our JAC Tips.
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| When should I use Keyword search? |
A Keyword search retrieves records in which the term or terms appear in the title, subject, contents, or sponsoring organization. However, a Keyword search may retrieve records that are not relevant to your specific needs.
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| When should I use Subject search? |
A Subject search is based on the controlled terms in the Library of Congress Subject Headings (LCSH). Subject searches generally yield more pertinent results than multi-word searching.
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| Why is my search returning so many CIS records? |
JAC indexes the CIS (Congressional Information Service) Microfiche Library Collection. To eliminate CIS records, search by Keyword as follows: (water) and not (CIS).
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| What is a "preferred search"? |
By logging into MyJAC before performing a search, you will be given the opportunity to save your searches to either re-run later or receive as email alerts. For more information on this feature, please read our MyJAC Preferred Searches Guide. |
| How do I remove items from my list of preferred searches? |
Put a check in the "Mark for Remove" column, then click on the "Update List" button.
Click on "Remove All" to delete all preferred searches. |
| How do I save and email search results from JAC? |
Read our instructions for Saving and Emailing Search Results. |
| Is my search history kept private when using public access computers? |
To be sure that your searches are kept private, before leaving a public access computer find the "Search History" pull down menu on your search results page and choose "Clear Search History".
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| Can I search JAC using the Firefox search bar? |
Absolutely! Simply click here to add JAC search to your search bar. |
MyJAC Email Alerts:
| Question |
Answer |
| How often can I receive notifications? |
Notifications are generated every Monday at 4:00 a.m. |
| Are the lists of items in the email notification hyperlinked to the library catalog? |
Not yet, but we hope that future updates to the library system software will incorporate this option. |
| Why doesn't a check box appear under "Mark for Email" next to my saved Keyword search? |
Currently this option is not available. Repeat your search using a different search strategy, ex. Subject and save. |
| Can I get a list of items added to a specific location each week, e.g. the General Collection Section of the library? |
Not at this time. However, you may contact our Information & Research, 215.574.1505 or Acquisitions: 215.574.7950 for lists of new materials in various locations. |
| Can I get a list of new audio cassettes? |
Yes, perform a subject search for audio recordings and then save it as a preferred search. |
| Can I get a list of newly purchased Leisure Reading books? |
Yes, perform a subject search for Leisure Reading and then save it as a preferred search. |
| Can I get a list of items that have been updated by supplements, pocket parts or releases? |
Not at this time. However, you may obtain this information by visiting the individual title's record and checking the "Latest Received:" information or by contacting our Information & Research Department at 215.574.1505 or Acquisitions at 215.574.7950. |
| Can I choose how my preferred searches are sorted? |
No, the software does not allow us to configure that option. At this time, your emailed search results will be one long list, arranged by groups of individual searches. Within each group, entries are listed alphabetically by author. |
| I did not receive a notification of new materials this Monday morning. |
This means that no new materials matching your search criteria were found. |
| How do I subscribe to the New for You: Jenkins' Collection Alert? |
Follow the instructions on MyJAC Preferred Searches Guide. |
| What does a New for You: Jenkins' Collection Alert email look like? |
Our online sample email will give you a feel for what to expect.
|
| How do I view the availability of the item listed in my Alert? |
To view full description of the item together with its availability status, copy the call number from the email and paste it into a Call Number Search, if the call number is not listed, copy title and paste it into the Title Search field.
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| My question isn't listed here. |
If you have other questions regarding MyJAC Email Alerts, feel free to contact our Library Systems Manager at 215.574.7907. |
My Reading History:
| Question |
Answer |
| What is MyJAC Reading History? |
This feature allows Jenkins members to track books they have checked out of the library in the past. Having the catalog track your reading history is completely optional. Members can initiate or terminate use of this feature, as well as delete any or all of the entries tracked by your reading history, at any time. Opting In to this feature constitutes explicit consent to the storage of your reading history from the date you Opted In. Such data is subject to all applicable local, state, and federal statutes as well as Jenkins' policies.
To activate this feature login to MyJAC first. |
| I can't see OPT IN button |
When you Click on the Reading History button for the first time you will see this option.
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| Why can't I OPT OUT from using my Reading History? |
You must delete all items from your circulation history before you can opt out of Reading History.
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| What is MyLists? |
My List can be used to keep track of what you are considering checking out. This list was added to complement Reading History. |
Technical Issues:
| Question |
Answer |
| How do I download and view PDF files? |
Read our PDF Help Guide for instructions. |
| How do I print my search results? |
Use your browser's print command. |
| How do I enable cookies on my browser? |
Read our How to Enable Cookies guide for instructions. |
| After logging out of MyJAC I still see my name displayed. |
This is a known issue with Internet Explorer. The browser is using a cached copy of the page, your name may be displayed, but none of your personal information is accessible. |
| How can I obtain a printer-friendly copy of my search results? |
Follow the instructions for Saving and Emailing Search Results from JAC. But instead of entering an email address, choose to send the results to the Screen. |
| I have to scroll horizontally because my screen became twice as wide as before. How can I change this? |
To return to regular view, choose "Clear History" or "End Search Session" from the drop-down menu. |
| My problem isn't listed here. |
If you have other technical questions regarding JAC, feel free to contact our Library Systems Manager at 215.574.7907. |
Borrowing Policies:
| Question |
Answer |
| How can I obtain a library card? |
Contact our Membership Department. |
| How can I borrow resources I find in JAC? |
Go to www.jenkinslaw.org and click on Order Documents, or present your membership card at the Circulation Desk. Please review our borrowing policy. |
| How can I see what I have borrowed? |
Login to your library record via MyJAC and click the "Checked Out Items" button. |
| How can I change the email address you have on record for me? |
Patrons can either login to MyJAC and click the "Update Email" or fill out this online form.
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| Can I renew a book through MyJAC? |
Yes, as long as you do not owe us money, have any books that are past due, and there is not a hold placed on the book by someone else. Login to MyJAC, click the "Checked Out Items" button, check the items you want to renew, and then click the "Renew Selected Items" button. You may also click the "Renew All" button to renew all of your checked out items. |
| Can I see if I owe money through MyJAC? |
When you're logged in to MyJAC click the "Unpaid Fines" button beside "Circulation Record". To pay your fines, contact our Circulation Department at 215.574.1500.
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