This privacy statement discloses the privacy practices for Jenkins Law Library. Jenkins Law Library is the sole owner of the information we collect. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement.
What We Do with Your Information
If you are a member or business partner, your information is used to periodically contact you about events, new services, and scheduled service disruptions, usually via our electronic newsletter, the Jenkins Flash. Subscribers can unsubscribe from the Jenkins Flash here.
When We Share Your Information
In order to communicate with potential members and improve our services to help us better serve our customers, members, and the public, Jenkinis Law Library occasionally shares aggregated demographic information regarding website usage, traffic patterns, and members' activities with our partners. This is not linked to any personal information that can identify any individual person.
In the course of doing business or providing services for members, customers, or the public we may record information that personally identifies you and details your relationship with Jenkins Law Library and your specific service requests using websites and software services (SaaS) provided by third-parties.
With the exception of the cases described in this policy, Jenkins Law Library does not share personal information that can identify you except with you, your firm's principals, or when it is reasonably necessary to satisfy any applicable law, regulation, legal process, or enforceable governmental request.
How We Protect Your Information
Jenkins Law Library provides reasonable physical and electronic protections to the data it acquires about members, customers, and the public determined by the sensitivity of the information.
All visitors must sign in with the building and the library during business hours. Physical access to the library is limited to library staff and other building employees after business hours. Physical access to our data center is limited to a small group of staff members whose access is tracked with login and key-card logs.
All personally identifiable information is destroyed after use.
Sensitive information is protected either in our secure data center or in that of a trusted vendor. All IT vendors that store or have access to personally identifiable customer information are SAS70 Type II certified. This includes Velaro, Google, Mindshift Communications, and Github, Inc.
All personally identifiable information is destroyed after use and all electronic storage media used to store customer, member, and public information are destroyed or irrevocably wiped before disposal.
A Note About Forms & Email
All members, customers, and public users should consider the sensitivity of their data before emailing or submitting information using our website forms. Neither method of communication carries absolute security guarantees.
What this Policy Doesn't Cover
Our website and onsite computers contain links to other sites and databases. Please be aware that Jenkins Law Library does not claim any responsibility for the privacy practices of such other sites, including external databases accessible from our Member Center.
We encourage our users, when they leave our site or use one of our member databases to read the privacy statements of each website or database that collects personally identifiable information. This privacy statement applies solely to information collected by our website.
Links to Database Privacy Policies
What Information We Collect
In order to access Jenkins member benefits new members must first complete a registration form. The registration may occur online or offline using our paper membership application.
During registration we request users' contact information (name and e-mail address); address; information about their organization or firm; and the names, e-mail addresses, and phone numbers of designated firm contacts. Firm registrants provide e-mail addresses and phone numbers of all the attorneys in their firm or registered users in their organization.
Access for the Public
Jenkins Law Library is open to the public for a small fee. All visitors are asked to provide information such as name, address, phone number, and the purpose of their visit. The library also requires the public to show a form of ID.
On-Site Computer Access
The public access computers store web and computer activity in the form of browser history and event logs. This information is kept for a limited period of time. Jenkins' patron management software also keeps a record of basic online and computer activities. This information is kept for statistical purposes and to track incurred printing charges only.
Requests for Research & Document Delivery Services
Jenkins Law Library collects information from all customers, members and the public whenever an individual requests research or document delivery service. This information includes the requester's name, member number (if applicable), email address, phone & fax numbers, firm name, address, client file number, mode of delivery, and method of payment.
All members, customers and public users should consider the sensitivity of their data before submitting information using our website forms. Neither method of communication carries absolute security guarantees.
Jenkins Law Library maintains a member directory on its website exclusively for members who wish to list their legal services in the directory. This directory is opt-in so members must request to be added. You can do so here.
Participating members are asked to provide their firm name, contact person, practice areas, address, phone, fax, firm description, email address, website, and a logo or picture. Information provided will be published online in the directory.
If you would like your information to be removed from this directory, contact our Membership Department.
CLE Course Registration
Customers, members, and the public can register for CLE courses online or over the phone. All CLE registrants are asked to provide their name, attorney ID (if applicable), member number (if applicable), email, organization/firm name, address, phone, fax, cell phone, and how the registrant heard about our CLE classes.
Some users may need to provide contact details if they request that Jenkins do an on-site training with our "Bring this training to your firm" service.
The personal catalog is an opt-in service on our website that allows members to customize Jenkins' catalog. Members who opt-in can build customized lists of resources to speed research, update certain personal information, and enable reading history, which will track the member's check-out information.
If you are a member and wish to opt-out of this service, contact our Membership Department.
Cookies On Our Website
*Different browsers have different cookie settings. See the "Help" section of your particular browser for more information on working with cookies.
Website Traffic and Search Statistics
All web users have the ability to opt-out of Google Analytics tracking. View Google's instructions for more information.
Jenkins Law Library uses a third-party service, Velaro, to allow some users to communicate instantly via chat with staff members with reference questions, service requests, and technical problems online. Velaro collects transient information about all users, including users' IP, browser, operating system, and the content the user is viewing. In addition, you may be asked for specific information before you start a web chat. This information is stored with the chat transcript on Velaro's servers. Velaro does not share any information about our website visitors or members with anyone outside of Jenkins Law Library.
Website Server Logging
The software that hosts our website and the website itself maintains an activity log of authenticated members and unauthenticated website visitors. The log keeps information such as member number (if applicable), IP, the action performed by the user, and the date/time of the action.
Login Credentials & Data Linked to Your Account
Members with login credentials have certain data linked to their account automatically. In some cases, our website pre-populates members' name and member number fields. We also use these login credentials to store items in your cart on our server. This allows you to place an item in your cart, log out, and log in from a different location to review your purchases. Oftentimes items in your cart may contain information, such as your name, address, telephone number, specific research or document delivery request, client ID number, or CLE class registration.
While member number is treated like a password for the purposes of login, your member number is not a secure password.
Jenkins Law Library tracks the actions of members and website visitors when they use our proprietary databases and certain external databases accessible from our Member Center. Information tracked includes your member number, your firm's account number, the database accessed, the URL, and a generalized description of the action.
Jenkins records the date and time of visits to our library for statistical purposes.
Jenkins records the checkout and use of materials for statistical and billing purposes.
Billing & Normal Business Operations
Jenkins collects all necessary information to continue a normal business relationship with our members and customers, including information required to bill and contact members and customers.
How We'll Tell You About Changes to this Policy
Who to Contact for More Information
Use the information on our contact page to contact us during normal business hours.