We're experiencing problems with incoming calls this morning (April 1 - no joke). Email/chat is your best alternative. We'll advise when the situation is back to normal. Thanks for your patience.
UPDATE, 12:45 pm: Our phone system is now working. Please let us know via email/chat if you still cannot call us. Thanks again for your patience.
Jenkins Law Library Video Tip (Episode 201304): Firefox version 19, released on February 19, features a native PDF viewer. You can now choose between the Firefox PDF viewer and the Adobe Acrobat plug-in. Ultimately, your decision is going to based on which one you're the most confortable with.
Jenkins Law Library Video Tip (Episode 201303): More on disabling Java in your browser, including what happens when you visit a site that requires Java, problems with Internet Explorer and Java, and more.
Jenkins Law Library Video Tip (Episode 201302): Java is a big security problem. Its installer will also copy unwanted software onto your PC if you're not paying attention. This video shows you how to disable Java in the Firefox and Google Chrome browsers so that you can plug at least one big security hole.
Jenkins Law Library Video Tip (Episode 201301): If you've uploaded a file to Google Drive in a proprietary format, such as Microsoft PowerPoint (.pptx), you won't be able to edit it online. However you don't have to re-upload it and convert it to Google Docs format. Simply right-click on the file, select "Open With", and choose the Google format. For Adobe PDFs, the process will even create an OCR'd text file!
Jenkins Tip of the Week (Episode 201253): Encore performance of 2012's most-viewed tip: Hybrid Search Engines.
Jenkins Tip of the Week (Episode 201252): In late 2012 Fastcase implemented some useful changes to its search engine on the Boolean search page including an internal wildcard and unlimited maximum results (which clears up an issue with incorrect citation counts). Booleans, proximity and nesting also now play better together.
Jenkins Tip of the Week (Episode 201251): If you want to shorten your Gmail message thread, simply highlight the portion of the email you want to include in your response. The rest of the text of the original email will be dropped.
Jenkins Tip of the Week (Episode 201250): This video covers limiting your searches by date in Google, Gmail, and Jenkins members-only database NewsBank.
Jenkins Tip of the Week (Episode 201249): Have you ever wished that you could block images, popups or even scripts on just one particular Website? Web browsers generally let you block these things globally -- for all Websites -- but not on a site-by-site basis. Google Chrome version 23, released during the first full week of November, now lets you set permissions for individual Websites by clicking on the address bar (called the Omni Box). While you're at it, you can see if your connection to the Website is encrypted or not, too.